Returns/Exhchanges

Please read this whole page before applying for a return or exchange at the bottom of this page.


For orders shipped within Canada:

We offer a guarantee return policy. If you are not happy with your items you can return them to us (at your expense) and we will offer you a refund OR we will ship you a replacement item of the same make at no cost. For example if a shirt does not fit right you can send it back and we will send you another one. You must pay the return shipping to us.

Our policy lasts 14 days from the day your package is delivered. If 14 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.


To be eligible for a return or exchange, your item must be clean, unused, unaltered and in the same condition that you received it. Items may be tried on for sizing but cannot be used for a workout. All tags and sizing stickers need to still be on the item, and items must be shipped back in packaging that accommodates for the size of the item. Failure to comply with the above conditions may result in the item being sent back to you at your expense.

For hygienic reasons, we cannot accept returns or exchanges on socks.

Please do not send your purchase back to the manufacturer.

Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your returned item (this typically happens within 3 business days, however, can sometimes take up to 7 business days), with either a notice of refund, or an invoice for the exchange shipping.

Please note, your original shipping fees are not refunded.


For orders shipped outside of Canada:

For orders shipped outside of Canada, you are only eligible for returns, not exchanges. You are responsible for the cost of return shipping, and your original shipping fees are not refunded.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return or exchange, your item must be clean, unused, unaltered and in the same condition that you received it. Items may be tried on for sizing but cannot be used for a workout. All tags and sizing stickers need to still be on the item, and items must be shipped back in packaging that accommodates for the size of the item. Failure to comply with the above conditions may result in the item being sent back to you at your expense.

For hygienic reasons, we cannot accept returns or exchanges on socks.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item (this typically happens within 3 business days, however, can sometimes take up to 7 business days), with a notice of refund.

To return your product, you should mail your product to:

Women Who Lift Weights
17 Bank Road Suite 891
Pouch Cove, NL
A0A 3L0
Canada

Please include proper information in your return.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Questions about the return/exchange process? Please email us at info@womenwholiftweights.com